Privacy Policy

Business and Privacy

What is Infosec Market Insights' business?

Infosec Market Insights invites thousands of members to answer surveys daily on a wide array of subjects. These surveys aim to collect your opinions about products and services, consumer habits, and various aspects of the world you live in. Your opinions directly impact how companies market, distribute, or advertise new products and services.

Why does Infosec Market Insights ask for personal information such as name and address?

We ask for personal information such as your name, address, gender, birthday, and employment status to better match you with appropriate market research projects. This information is also used for incentive fulfillment to send rewards to the correct recipient. Any additional personal information collected is solely for building and operating a global database of panelists for market research purposes. We provide your survey responses to our clients in anonymized and aggregated form. For more details, please read our Privacy Policy.


Participating in Surveys

What if I have technical difficulties with a survey, and why does this happen?

We conduct a variety of surveys for many clients, some of which are programmed by us and others by our clients. Technical issues can arise due to the diverse operating systems, browsers, internet connections, and hardware used by respondents, which may not always be compatible with a particular survey. Human error can also be a factor. If you encounter a technical problem, try waiting a while and then retrying. If the issue persists, report it to us at our contact page with the Survey ID and a screenshot if possible. We apologize for any inconvenience and will work to resolve the issue.

Why is the survey full when I just received the invitation a short time ago?

Sometimes a survey receives more responses than anticipated, or there might be a delay in email delivery by your service provider. We apologize for any inconvenience and appreciate your participation. More survey opportunities will be available.

What are profile surveys and where can I find them?

Your Profile Surveys can be accessed from the "Account" page under the “Profile Surveys” tab. Profile Surveys help us improve our service by sending you surveys you are more likely to qualify for. They are divided into three categories: profiles you haven't filled in yet, profiles that need updating, and profiles you have already completed. Each completed profile survey earns you 100 points. Remember to update your profiles every six months to earn more points.

How can I participate in surveys on Infosec Market Insights?

Complete your registration and verify your email by clicking the link sent to your inbox. If a survey matches your profile, you will receive an invitation by email or see available surveys in your Survey Centre. Keeping your Profile Surveys up to date increases your chances of receiving relevant survey invitations.

How many points will I earn for my participation?

Points earned per survey vary depending on its length and complexity, generally ranging from 15 to 5000 points. Some special surveys may offer higher incentives.

How long does it take to complete a survey?

Survey length depends on the study, ranging from a few minutes to longer durations.

Will Infosec Market Insights try to sell me something?

No, surveys are not used to sell or promote products, and you will not receive any advertising or promotional materials as a result of joining the Infosec Market Insights community.

Sometimes it seems as though I've answered a lot of questions only to find out I don't qualify for the whole survey. Why?

Some surveys target very specific demographic criteria, which might take several questions to determine. If you don't qualify, your responses are not used in the final research findings. To increase your chances of qualifying, complete all personal profile surveys, earning 100 points each.

Why does it take longer to receive payment for some surveys than for others?

The timing of point crediting varies by survey. Some surveys credit points quickly, while others do so only after the survey closes. You can expect to wait up to six weeks for points to be credited, though we aim to minimize this wait.

Why does Infosec Market Insights ask so many questions in surveys?

Surveys may require detailed demographic information to ensure the integrity of the survey sample and to meet specific criteria set by clients. This process ensures accurate and reliable results.

Why does Infosec Market Insights keep asking the same questions in almost every survey?

Repetitive questions at the beginning of each survey are part of our continuous profiling process to maintain current and accurate member attributes. This ensures that clients receive reliable data for their marketing decisions.

What happens to my answers when I don't qualify for a survey?

If you don't qualify for a survey, your responses are not used in the final research findings and are never transferred to our clients. As incomplete information cannot be used for our client's research, you will not receive points for surveys you do not complete.

Community Content

How can I participate in community content?

Go to the “Community” page. There you can read our blogs, participate in available contests, or join in our forum threads.

What are forums? How do they work?

In our forum tab, you will find various interest groups on general topics like food, books, or entertainment. Click on a topic you are interested in to engage with other members’ posts or create discussion threads of your own.

Do I receive points for posting threads in the Forum section?

We encourage you to post and share content in the community because you want to, not for points. Users will not receive points just for posting content threads in the Forum. Happy posting!

Can I copy an opinion from another member or another source?

This is strictly forbidden. The content of your opinion must be personal and original. Copying opinions from other members or websites is not allowed. Accounts found copying content will be subject to cancellation, and points will be forfeited.

How can I express my appreciation for another member's feedback?

Under each content or comment, you will see a "Thumbs up" option. If you agree with or appreciate the opinion, click "Thumbs up". It's that simple.

Can I choose what emails I receive from Infosec Market Insights in my inbox?

Yes, from your "Account", go to the “Notifications” tab. Here you can select which types of notifications you want to receive via email, including survey invitations. Simply check or uncheck the boxes, then click 'Save' at the bottom to apply your changes. You can modify these settings at any time.

Account & Profile

How can I edit my personal information?

To edit your personal information, log in and go to your "Account" page. Click on the “Profile” tab, select the information you would like to change, and click "UPDATE" to complete the process.

How can I cancel my account?

To cancel your account, log in and go to your “Account” page. Find the “Unsubscribe" tab and follow the instructions. Please note that if you cancel your account, your points will be forfeited, and you will no longer be able to redeem them.

Privacy

What is done with the information I filled out when signing up?

Your profile data is stored on our secure server. This data allows Infosec Market Insights to contact members who match specific criteria for survey participation. This process is completely automated, and members are contacted via email. All responses are held in aggregate, meaning individual responses are not linked to personally identifiable information. Your information will never be sold or used for advertising purposes. You will not be solicited for any products or services as a result of joining the Infosec Market Insights community.

Why do you ask questions about age, income, and other personal information?

This information helps match members with specific survey requirements. For example, some clients need feedback from certain income brackets or those with children. This information is securely stored and kept confidential. Providing more information increases your chances of qualifying for surveys and earning rewards. For more details, see our privacy policy.

Infosec Market Insights and the General Data Privacy Regulations

What is GDPR and how does it relate to me?

The EU General Data Protection Regulation (GDPR) addresses the collection, use, processing, and transfer of personal data of European Union citizens. It went into effect on May 25th, 2018, and applies to all EU member states and any entity that transfers personal data outside the EU. We have updated our Privacy Policy to clarify what information we collect, why we collect it, how we use it, and who has access to it. Please read our Privacy Policy for more details.

What constitutes personal data?

Personal data is any information related to an Infosec Market Insights member that can directly or indirectly identify the user. This includes a name, photo, email address, bank details, social media posts, medical information, IP address, or mobile device ID. Infosec Market Insights ensures that all personal information shared with us is protected at all times. We strongly discourage disclosing any personal data in public forums or community areas on the site that you do not wish to make public.

Do I have full control of my data?

Yes, you have full control over your data. You can modify your information or opt-out of our services at any time by logging into your Infosec Market Insights account or by sending an email request via the Contact Us form.

Points and Rewards

What are the ways I can earn points?

To begin earning points, you must be a registered Infosec Market Insights member with a verified email address. Once your registration is finalized, you can earn points by:

How many points can I earn?

There is no limit to the number of points you can accumulate on Infosec Market Insights. The more you participate, the more points you can earn!

Do points have to be used within a certain time frame?

Yes, points are valid for 12 months from the date they are credited to your account. If not used within this period, points will automatically expire. Points will expire on a rolling basis 12 months after they were earned. For example, points earned on March 10, 2023, will expire on March 28, 2024. Expirations typically occur at the end of the month. Please redeem your points before they expire.

How can I check my points balance?

To check your points balance:

  1. Click on "Account" from the left side menu.
  2. Go to the “Points” tab. Here, you can view the actions that have earned you points, your current balance, and your points spending history. Your points balance is also visible on the left menu and the rewards page.

How can I spend my points?

You can spend your points by selecting "Rewards" from the left side menu. This will show you the full list of rewards available in your country.

How long will it take to receive my reward once ordered?

Please allow up to 3 weeks for delivery. When you redeem your points for a reward, you will be asked to confirm your postal address, email address, or PayPal email address (depending on the reward and country). Ensure all your information is correct before confirming your purchase to avoid delays.

Who is eligible for Infosec Market Insights rewards?

To be eligible for Infosec Market Insights rewards, you must be a registered user on the site corresponding to your country of residence.

How will I receive my rewards?

All rewards will be sent to the email registered to your account. Make sure your email is always up to date to prevent delays.


Inviting Friends to Infosec Market Insights

How can I invite friends to join Infosec Market Insights?

To invite your friends, copy and share your personalized referral link found in the "Refer a Friend" tab on your Account page. You can share this link on any platform you prefer.

How many points will I earn for inviting a friend?

You will earn 250 points for each friend who completes their registration to join Infosec Market Insights. To ensure all new members are real people, you can earn points for a maximum of 10 new friends per month.

Contacting Infosec Market Insights & Support

I've forgotten my password. What can I do?

  1. From the home page, click on "Log in."
  2. In the pop-up box, select "Forgot password?"
  3. Provide the email address associated with your Infosec Market Insights account.
  4. You will receive a reset password email with a link valid for 24 hours. Follow this link to create a new password. Important: For security reasons, use a unique password for your Infosec Market Insights account that is not reused on other sites.

How can I contact Infosec Market Insights?

For any questions regarding your account, surveys, or any other topics, please click here to contact us.

Additional Information about Infosec Market Insights

Who are Infosec Market Insights' clients? What do they want?

Our clients include market research agencies, large corporations, brands, public organizations, PR agencies, and individuals. They are interested in obtaining honest opinions on their products and services or understanding consumer motivations and habits. The survey results help clients better understand consumer needs to make their products, services, or advertising more relevant.

How does Infosec Market Insights use the data we collect?

Infosec Market Insights ensures that all information is kept secure. We provide data to clients in anonymized and aggregated form for market research and internal purposes. We do not use direct marketing and will never share your data with telemarketers or ad agencies for promotion and targeting purposes. You have the right to access and correct your data. To access your data, log into your Infosec Market Insights account or send an email request via the Contact Us form. For more information on how to access, update, or delete your personal data, please read our privacy policy.

 

 

 

 

 

 

 

 

 

 

Infosec Market Insights Influencers Panel Privacy Notice

Last updated: May 2024

Who Are We?

Infosec Market Insights is an online data collection group focused on providing high-quality market research data to clients across various business sectors, including other market research agencies and global corporate clients of all sizes. We build and maintain large online consumer panels, offering real-time digital consumer insights to our clients via market research surveys and analytics platforms.

The Infosec Market Insights entity with which you registered as a Member is the controller responsible for your personal data. We have appointed a Data Protection Officer (DPO) to oversee questions related to this privacy notice. For any inquiries or requests to exercise your legal rights, please contact the DPO at [Contact Us].

This privacy notice does not apply to surveys administered by third parties. In such cases, Infosec Market Insights is not the sponsor of the survey, and the technologies/media and results of those surveys are controlled by the survey sponsor. Please refer to the relevant sponsor’s privacy policy for more details on their privacy practices.

Our Privacy Commitment to You

We respect your privacy and are committed to protecting your personal data. This privacy notice explains how we collect, use, share, and secure personal data you provide on our site when you become a member of our panel and participate in surveys and/or research studies ("surveys") that we conduct on behalf of our clients. It also explains your privacy rights and how applicable laws may protect you. This notice supplements other notices and privacy policies and does not override them.

The registration, use of, and access to your Membership and our systems and media ("Services") are subject to this privacy notice.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Please also refer to the Glossary to understand the meaning of some of the terms used in this privacy notice.

 

 

 

Frequently Asked Questions

Who are we?

Infosec Market Insights LLC is an online data collection group focused on providing high-quality market research data to clients in various business sectors, including other market research agencies and global corporate clients of all sizes. We build and maintain large online consumer panels, offering real-time digital consumer insights to our clients through market research surveys and analytics platforms.

What is our Privacy Commitment to you?

We respect your privacy and are committed to protecting your personal data. This privacy notice explains how we collect, use, share, and secure personal data you provide on our site when you become a member of our panel and participate in surveys and/or research studies. It also details your privacy rights and how applicable laws may protect you.

What personal data do we collect about you?

We collect personal data that you provide during registration, participation in surveys, and interaction with our services. This may include your name, email address, demographic information, and responses to survey questions.

How do we use your personal data?

We use your personal data to manage your membership, conduct surveys, analyze survey results, and provide insights to our clients. Your data helps us improve our services and offer personalized experiences.

Who do we share your personal data with?

We share your personal data with clients for whom we conduct surveys, as well as third-party service providers who assist us in operating our services. We ensure that these parties adhere to strict data protection standards.

Do we transfer your personal data to other countries?

Yes, we may transfer your personal data to other countries where our clients and service providers are located. We take necessary measures to ensure appropriate data protection safeguards are in place.

What other ways can you become a member of our panel?

You can become a member of our panel by registering on our website or through invitations sent via email or social media platforms.

What cookies do we use on our site?

We use cookies to enhance your experience on our site, analyze site traffic, and personalize content. For detailed information on the cookies we use, please refer to our Cookie Policy.

What other tracking technologies do we use for surveys you participate in and for other purposes?

We use tracking technologies such as web beacons and pixel tags to monitor survey participation, ensure data quality, and improve our services. These technologies help us understand user behavior and preferences.

What is our winner’s policy and privacy guarantee?

If you win a prize in one of our surveys, we will notify you via email and request your consent to publish your name. We guarantee that your personal data will be handled securely and in accordance with this privacy notice.

What security measures do we undertake to protect your personal data?

We implement technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes encryption, access controls, and regular security assessments.

What are our data retention and destruction policies?

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and enforce our agreements. When your data is no longer needed, we securely destroy it.

Business Transfers

In the event of a merger, acquisition, or sale of our assets, your personal data may be transferred to the new owner. We will notify you of any such changes and ensure your data remains protected.

Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Children’s privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it.

Your rights

How do you access your information; use the member services area and/or update, correct or delete your information?

You can access, update, correct, or delete your personal data by logging into the member services area on our website or contacting us directly.

How do you terminate panel membership?

To terminate your panel membership, please contact us through the member services area or use the provided contact information.

Data Retention

We retain your data as outlined in our data retention policy. For specific retention periods, please refer to the relevant section of this privacy notice.

How do you ask a question or make a complaint?

If you have any questions or complaints about our privacy practices, please contact our Data Protection Officer (DPO) using the provided contact details.

Your other rights

You may have additional rights under applicable data protection laws, such as the right to restrict processing or object to the processing of your personal data. Please contact us for more information on exercising these rights.

Your rights in California

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include access to your data, deletion of your data, and the right to opt-out of the sale of your data. Please refer to the relevant section of this privacy notice for more details.

Changes to the privacy notice and your duty to inform us of changes

We may update this privacy notice from time to time. We will notify you of significant changes and request that you review and update your personal data as needed to ensure its accuracy.

Privacy contact details

For any questions or concerns regarding this privacy notice, please contact our Data Protection Officer (DPO) at [Contact Us].

 

 

Personal Data We Collect

Personal data refers to any information about an individual that can be used to identify that person. This excludes data where the identity has been removed, such as anonymous data. We may collect, use, store, and transfer various types of personal data about you, which we have grouped together as follows:

(A) Identity Data

(B) Contact Data

(C) Special Categories of Personal Data

(D) Demographic/Profile Data

(E) Technical Data

(F) Pseudonymized Data

Pseudonymized data are identifiable data in which unique identifiers (e.g., panelist IDs or technical data) are used, but direct identifiers such as name and contact data are removed. This helps protect your privacy while still allowing us to analyze and use the data for research purposes.

 

Panel Members

When you agree to become a member of our influencers panel ("Member"), you gain the opportunity to participate in our surveys. To register, we'll ask you to complete the registration form via our site.

Non-Members of Our Panel

If you are not a Member of our panel ("non-member") but take a survey with us and provide us with your personal data, we will only preserve the following personal data about you:

We collect this information for the following purposes:


We will not contact you for any other reason beyond those specified above.

Public Forums and Blogs

Our website offers publicly accessible blogs or community forums where users can engage in discussions and share information. It's important to understand that any information you provide in these areas may be read, collected, and used by others who access them.

Testimonials and Endorsements

We may display personal testimonials of satisfied customers on our site, along with other endorsements. With your consent, we may post your testimonial along with your username. If you wish to update or delete your testimonial, please contact us at [Contact Us].

Public Disclosure Warning

You should be aware that any personal data you choose to make public on the site, including in community areas such as public messages on your wall, opinions, topics, battles, thumbs-up, or any other public forum, can be read, collected, stored, and/or used by other users. This data could potentially be used to send you unsolicited messages.

Disclosure Policy

We strongly discourage you from disclosing any of your personal data in any public forum or community area found on the site. In particular, we would never ask you to provide your Contact data or Identity data in a public community area, even if it's part of a survey. We cannot guarantee that third parties with whom you share your personal data via these public forums or community areas will keep them secure or confidential.

Responsibility Disclaimer

Please be aware that we are not responsible for the personal data you choose to submit or make public on the site. Additionally, we are not responsible for the content you publicly post on the site that can be found via web-based search engines. It's essential to exercise caution and discretion when participating in public forums or sharing information online.

How We Use Your Personal Data

Below, we provide a detailed explanation of how we use your personal data. When we utilize third parties for modeling, analytical, or data matching purposes, rest assured that they are only permitted to use your personal data for the reasons outlined below. We enter into contracts with these third parties to ensure your data is kept secure, confidential, and erased in accordance with our data retention and destruction policies as outlined in our Panelist Privacy Notice.

Legal Bases for Processing Personal Data

In many countries, we are required by law to explain the legal bases we rely on when processing your personal data. These legal bases include:

  1. Consent: In certain cases, we collect and process your personal data with your consent. For example, when you participate in surveys, we will ask for your explicit consent to participate.
  2. Contractual Obligations: In some circumstances, we need to process your personal data to fulfill contractual obligations. For instance, we use your personal data to send you rewards as part of our contractual agreement with you.
  3. Legal Compliance: We may collect and process your personal data if required by law or in response to lawful requests by public authorities. This includes situations where disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud or breaches of our site terms, or respond to government requests.
  4. Legitimate Interest: This refers to the interest of our business in conducting and managing our operations to provide you with the best service and experience. Before processing your personal data for our legitimate interests, we ensure that we consider and balance any potential impact on you, both positive and negative. We do not use your personal data for activities where our interests are overridden by the impact on you, unless we have your consent or are otherwise required or permitted by law.

We prioritize protecting your privacy and ensuring that your personal data is used responsibly and lawfully in accordance with the legal bases outlined above.


 

How We Use Your Personal Data

Here is a detailed explanation of how we utilize your personal data for various purposes:

Your Membership

  1. Purpose: To register and process your application to be a Member.
    • Type of data: Identity data, Contact data, Technical data, Pseudonymized data (panelist ID)
  2. Purpose: To manage our relationship with you, which includes:
    • Processing and delivering your Infosec Market Insights points or rewards, exchanging your Infosec Market Insights points for vouchers/coupons, and entering you into prize draws/sweepstakes.
    • Notifying you about changes to our terms or privacy policy.
    • Asking you to leave a review or inviting you to take a survey.
    • For any other reason connected with your Membership.
    • Type of data: Identity data, Contact data, Demographic/Profile data, Technical data, Pseudonymized data (panelist ID)

Market Research Surveys

Purpose:


Scientific Research/Safety Monitoring (Pharmacovigilance Adverse Events Reporting)

Purpose: To participate in surveys for various types of organizations such as public health organizations, commercial or charity organizations, or academic institutions, which may involve providing personal data related to health, disease, condition, treatment, consumer products, and adverse events.


Mobile Device Surveys and Usage

Purpose:


Profiling

Purpose: To use Demographic/Profile data for profiling and matching you with appropriate surveys based on your characteristics.


Data Matching and Enrichment

Purpose: To share personal data with trusted third-party processors for enriching data sets and improving your panel profile and Membership experience.


Ad-Effectiveness Campaigns & Look-a-Likes

Purpose: To measure ad-effectiveness, create 'look-a-like' groups, and conduct online ad-effectiveness campaigns.


Ad Exposure and Measurement

Purpose: To match personal data against client information for understanding consumer behavior when exposed to advertisements.


Legal/Public Authority Disclosure

Purpose: To disclose personal data in response to lawful requests by public authorities or to comply with legal processes.


Fraudulent and Quality Checking

Purpose: To use Technology data for quality control, validation, fraud detection, and ensuring the integrity of survey results.




Who Do We Share Your Personal Data With?

Here's a breakdown of how we share your personal data and with whom:

  1. Internal Access: Any of our group members listed at com/locations may access or use your personal data for the purposes outlined above and to carry out regular business activities, such as providing, maintaining, and personalizing our sites and services, communicating with you, and fulfilling our legitimate business purposes, subject to contractual safeguards.
  2. Survey Responses: Responses collected from you via our surveys are typically provided to our clients in anonymized and aggregated form or pseudonymized form. Anonymized and aggregated results provide information about groups of individuals, while pseudonymized results are on an individual basis using unique identifiers like your panelist ID but without including your Identity or Contact data. Identity or Contact data about you would only be provided to our clients in specific surveys with your consent and confirmation that their use is in line with applicable laws and market research codes of practice.
  3. Third-Party Engagement: We may engage third parties for issuing cheques, processing rewards delivery, data processing, analytics services, or appending previously collected data about you. These third parties are contractually bound to use your personal data only for the specified purposes and must adhere to our data privacy and security requirements.
  4. Email Management and Distribution: From time to time, your personal data only as necessary to provide these services to us, following our instructions, and must comply with our data privacy and security requirements.
  5. Legal/Public Authority Disclosure: While we strive to preserve your privacy, we may be compelled to disclose your personal data in response to lawful requests by public authorities, including those related to national security or law enforcement. We may also disclose your personal information to comply with legal processes, safeguard our rights, ensure your safety or that of others, investigate fraud or breaches, or respond to government requests.


Our commitment to protecting your privacy remains paramount, and we take measures to ensure that your personal data is shared responsibly and lawfully in accordance with the purposes outlined above.

Do We Transfer Your Personal Data to Other Countries?

Infosec Market Insights operates globally, and your personal data may be transferred to other members of the Infosec Market Insights LLC and trusted service providers located in countries other than our own. Please note that the data protection laws in these countries may differ from the laws applicable in your country of residence.

Infosec Market Insights USA LLC – EU-U.S. Privacy Shield Framework

Our global backup and hosting service center is located in the USA, and all data we use is transferred to Infosec Market Insights USA for these purposes. Infosec Market Insights USA recognizes that the European Economic Area (EEA) has established strict protections regarding the handling of personal data from the EEA, including requirements to provide adequate protection for such personal data transferred outside of the EEA.

Infosec Market Insights USA ensures it provides adequate protection for the processing of certain EEA personal data about all individuals, including you. Infosec Market Insights USA participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from EU member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles.

To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.

Onward Transfer and Liability

Infosec Market Insights USA is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf (e.g., Iron Mountain). We comply with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. In the event of any conflict between the terms of this privacy notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

Regulatory Enforcement

Infosec Market Insights is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission with respect to personal data received or transferred pursuant to the Privacy Shield Framework. For more information about the Privacy Shield, please visit the U.S. Department of Commerce's Privacy Shield website at https://www.privacyshield.gov.

Lawful Requests and Public Authorities

We may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Complaint Resolution

Infosec Market Insights USA is committed to resolving complaints about its collection or use of your personal data in compliance with the Privacy Shield Principles. EEA individuals with inquiries or complaints regarding our Privacy Shield policy should first contact our Data Protection Officer at [Contact Us].

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may contact our U.S.-based third-party dispute resolution provider (free of charge) at feedback-form.truste.com/watchdog/request.

Binding Arbitration

Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. You may select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps:

  1. Raised your complaint directly with Infosec Market Insights and provided us the opportunity to resolve the issue.
  2. Made use of the independent dispute resolution mechanism identified above.
  3. Raised the issue through the relevant data protection authority and allowed the U.S. Department of Commerce an opportunity to resolve the complaint at no cost to you.


For more information on binding arbitration, see the U.S. Department of Commerce Privacy Shield Framework: Annex 1 (Binding Arbitration) at https://www.privacyshield.gov/EU-US-Framework.


What Cookies Do We Use on Our Site?

Our site uses cookies to distinguish you from other users and to estimate visits and click-throughs for specific campaigns. This helps us to provide you with a good experience when you browse our site and also allows us to improve it. These cookies expire when your browsing session ends. By continuing to browse the site, you agree to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer's hard drive.

For detailed information on the cookies we use and the purposes for which we use them, please see our cookie policy at: Infosec Market Insights Cookie Policy.

What Other Tracking Technologies Do We Use for Surveys and Other Purposes?

Surveys - Client Cookie Tracking, Including for Ad Effectiveness Campaigns

We may share your unique panelist ID (UID) with our clients, who may write, set, or read cookies or use other technical data about you from multiple locations, including our own servers or systems. If you participate, your UID will be stored or associated with these technical data to allow us and/or our clients to:


If you have interacted with an online ad or promotion, our client will send your UID and the specific survey to us, and we may provide you with the opportunity to complete the survey.

For more details on the tracking technologies we use and how they impact you, please review the relevant sections of our privacy notice or contact our Data Protection Officer for specific inquiries.


Other Technologies

Automated Technologies or Interactions

As you interact with the site, we automatically collect Technical data about your equipment, browsing actions, and patterns. This Technical data is collected using cookies, server logs, digital fingerprinting technologies, and other similar technologies. We may also receive Technical data about you if you visit other websites employing our cookies. For further details, please see our cookie policy.

Server Log Files

We may collect Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This Technical data may be combined with other information collected about you to improve our services, site functionality, and for analytical purposes.

Fingerprinting Technologies

Digital fingerprinting technologies assign a unique identifier or "Machine-ID" to a user's computer to identify and track your device. This technology analyzes publicly available information and data from your computer's web browser and other public data points, including the technical settings of your computer, its characteristics, and its IP address, to create a unique identifier assigned to your device.

We use this technology for quality control, validation, and fraud detection and prevention purposes, ensuring the integrity of survey results. We ensure that this technology is safe, secure, and used ethically and in compliance with this privacy notice, other statements made to you as a member, and applicable laws and market research codes of practice. Any unethical conduct related to the use of this technology will be addressed immediately to ensure proper administration.

Advertising

We partner with third parties to display advertising on our site or manage our advertising on other sites. These third-party partners may use technologies such as cookies to gather information about your activities on this and other sites to provide you with advertising based on your browsing activities and interests.

If you do not wish to have this information used for serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads; you will continue to receive generic ads.


Digital Fingerprinting

Digital fingerprinting technologies assign a unique identifier or "Machine-ID" to a user's computer to identify and track your device. Here's how we use this technology:

We ensure that any unique identifiers received or obtained by us and linked to you will be protected in accordance with this privacy notice. If required by law, we will seek your consent in advance.

We are committed to ensuring that this technology is safe, secure, and used in a professional and ethical manner. We adhere to this privacy notice, any other statements and/or disclosures made to you, applicable laws, and market research codes of practice. If any unethical conduct is discovered or if the technology is used in a manner inconsistent with our statements or in breach of applicable laws and codes of conduct, we will take immediate action to prohibit such conduct and ensure the proper administration of the technology.

Social Media Widgets

Our site includes social media features, such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our site. These features may:


Social media features and widgets are either hosted by a third party or directly on our site. Your interactions with these features are governed by the privacy notice of the company providing them.

Winner’s Policy and Privacy Guarantee

Members and others who participate in our surveys have a chance to win prizes through random selection. Here’s how we handle this process:


Security Measures to Protect Your Personal Data

We implement robust security measures to safeguard your personal data against unauthorized access, use, alteration, and disclosure. Here’s what we do:


Limitations and Contact Information

While we strive to protect your data, no system can be guaranteed to be completely secure. If you have concerns about the security of your personal data or suspect it is no longer secure, please contact us immediately as described in this Privacy Notice.

Breach Response

We have procedures in place to deal with any suspected data breaches. If a breach occurs, we will notify you and any applicable regulator or supervisory authority if we are legally required to do so.

For any questions or concerns regarding the security of your personal data, please reach out to us using the contact details provided in this Privacy Notice.


Data Retention and Destruction Policies

How Long We Use Your Personal Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The duration for retaining personal data is determined based on:

Data Usage for Research

Survey results and other aggregated or pseudonymized data used for research, scientific, historical, and/or statistical purposes may be retained and utilized indefinitely by us, our clients, or other third parties. This use is in accordance with applicable terms and does not require further notice to you.

Business Transfers

As Infosec Market Insights continues to develop, we might engage in transactions involving the sale or purchase of assets. In such cases, the right to contact you as a member and the information you have provided will typically be part of the transferred assets. Any merger, sale, or transfer of Infosec Market Insights or its significant business assets, including our influencer panel, will be to an entity that agrees to comply with all material terms of our privacy notice.

If such a transaction results in proposed new uses of your personal data that are incompatible with those described in this privacy notice, you will be notified via email and/or a prominent notice on our site. This notification will inform you of the changes and provide you with choices regarding your personal data.

For any further questions or concerns regarding our data retention and destruction policies, please refer to the contact details provided in this Privacy Notice.

Links

From time to time, we may offer visitors the ability to voluntarily link to other sites. Infosec Market Insights does not review, and is not responsible for, the content or the effect of the privacy policies of these sites.

Children’s Privacy

Infosec Market Insights will not knowingly collect any information from any child under the age of 16 without permission from their parents, legal guardian, or an adult responsible for their care. Eligible young people (individuals aged 16 to 17) may be invited to participate in our Teens panel. We comply with COPPA, the EU “Safer Internet Programme,” the General Data Protection Regulations, and the ESOMAR guidelines in relation to surveys concerning children and young people. If you are a parent or guardian of a child under 16 and become aware that your child has provided personal data to us without your consent, please contact us immediately, and we will take reasonable steps to remove such information.

Your Rights

Accessing, Updating, or Deleting Your Information

You can request information about whether we hold any of your personal data. You may access, correct, or request deletion of your personal data, or terminate your membership by logging into your Member Account. If you cannot correct your personal data yourself via the Account, you may contact us by writing to the postal address at the end of this privacy notice or via the contact form. We will respond to all requests within a reasonable timeframe.

Terminating Your Panel Membership

To end your membership with Infosec Market Insights or to request cessation of data processing, you may unsubscribe via your Account or the "Unsubscribe page." Following the appropriate directions, your record will be marked as "do not contact," and you will no longer receive communications from us. Alternatively, you may send an email using the contact form requesting removal. Processing this change usually takes 2 to 3 days but may take up to two full weeks.

Data Retention

If you terminate your membership, we will no longer use your personal data to contact you. However, we will retain your personal data in our backup systems until it is eventually destroyed per our data retention and destruction policies. We will continue to employ security measures to keep your personal data safe.

Questions or Complaints

For questions or complaints about the use or disclosure of your personal data, contact our Privacy Contact. We will investigate and attempt to resolve any complaints or disputes within 30 days of receipt. If unresolved, you can contact our U.S.-based third-party dispute resolution provider at TRUSTe. Under certain conditions, you may invoke binding arbitration as described on the Privacy Shield website.

Your Other Rights

You may:

Your Rights in California

Under the California Consumer Privacy Act 2018 (CCPA), you have certain rights if you are a California resident:


You will not be discriminated against for exercising your CCPA rights. Please note that you do not have the right to erase survey results provided to our clients, as we provide certain financial incentives (e.g., points or sweepstakes) for survey participation. The rules on rewards are found here.

Changes to the Privacy Notice

This version was last updated on the date at the top of this privacy policy. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes, we will notify you here, by email, or via a notice on our homepage prior to the change becoming effective.

Privacy Contact Details

You may contact us by writing to:

The Data Protection Officer
Infosec Market Insights LLC
30 N Gould Street
#4879, Sheridan
WY 82801
United States